Good questions. Clear answers.

ROYVIRA is free forever. Record your own voice clips, organise them and use them on your calls.

We know the next call and the hundredth. ROYVIRA grew out of repeating the same lines during our own days on the phone. We built the tool for ourselves and now share it with you. By salespeople, for salespeople. Free forever.

ROYVIRA is a soundboard for cold calls and appointment setting on Mac. Record phrases from your own script and play them with a click when they fit. You listen and lead the conversation.

The approved Mac download is available on the download page.

Yes. You record your phrases yourself. ROYVIRA plays those original recordings without generating an artificial voice. You choose the wording and delivery.

“Set up call audio” guides you through BlackHole 2ch. After that, ROYVIRA combines your live voice and clips into it while ROYVIRA runs. For this, ROYVIRA starts with your Mac and runs in the menu bar. Select BlackHole as the calling app’s microphone and your headphones as its output. A confirmed compatibility list is still pending. Check your setup with a test partner.

macOS 14+. Find the available packages on the download page.

You lead the call, listen and choose your own clips. “Stop clips” ends playback while your live voice stays in the call. Answer individual questions live.

ROYVIRA does not dial numbers and plays nothing automatically. You lead every call yourself, say the greeting live and start every clip yourself. You are responsible for the telemarketing rules in your country. Sales calls to consumers need their prior express consent. In the USA, do not use clips in calls to mobile or residential numbers without prior written consent.

Start with one short clip, such as the reason for your call. Add more lines later. One idea per clip makes selection easier.

No. You can start clips by clicking their tiles. Keyboard shortcuts are optional. Practise starting and stopping playback outside a real conversation first.

For call mode, ROYVIRA uses the virtual audio driver BlackHole 2ch. Open Help → Set up call audio; ROYVIRA checks whether it is present. If it is missing, choose “Install BlackHole 2ch…”. The original installer is included in the app download. Confirm the installation in the macOS window, save your work and restart the Mac afterwards. “Installer opened” does not yet mean success. Without administrator approval you can keep working locally and retry the installation later.

In “Set up call audio”, check that your actually connected microphone is selected, and in macOS under System Settings → Privacy & Security → Microphone, that ROYVIRA may access it. Restart ROYVIRA if needed after changing permissions. While you record, ROYVIRA pauses forwarding by itself and resumes it afterwards.

Hearing a clip yourself does not prove that the other person hears it: local preview and the call route are separate. Check that the status line in the soundboard shows green “Ready for calls” and that your calling app has BlackHole 2ch as microphone and your headphones as output. The guide uses Zadarma in Chrome as its example; there, Chrome also needs microphone access. BlackHole must not be the Mac or phone output. With a test partner you choose, check voice alone, clip alone, both together and Stop clips, and confirm only what was actually heard.

Start the clip with your mouse on its tile first; that works without keyboard permission. Global shortcuts in other apps need the macOS Accessibility permission: under Settings → Shortcuts, choose “Open Accessibility …” and allow ROYVIRA. If ROYVIRA isn’t in the list, click “+” at the bottom and choose ROYVIRA in Applications. It shows whether shortcuts work. If macOS requires it, restart ROYVIRA.

Open Help → Diagnostic report, review the preview and copy or save it if needed. It contains app and system version, architecture, permission and device availability, up to 40 sanitized error identifiers, the audio-component version, call status and bounded-buffer counters. Custom device names, clip names, recordings, emails, file paths and credentials are excluded. Nothing is uploaded automatically. In support, add your steps, what you expected and what happened.

It stops. Only one clip plays at a time: a new clip stops the playing one, with tiles and with shortcuts. The queue plays its clips one after another, never at the same time. Stop clips ends everything and clears the queue.

ROYVIRA checks for updates in the background while it is open. You can turn this off in Settings and check manually with ROYVIRA → Check for Updates. You decide whether to update; the app never restarts without your approval. While clips, a preview or the queue play, ROYVIRA shows no update prompt. Before installing, stop playback and recording and save open changes. Manual download remains available when in-app updates are unavailable.

Edit the affected clip and choose its file again. Supported formats are WAV, MP3, FLAC, OGG, Opus, M4A and AAC. If ROYVIRA cannot safely read a data file, it keeps that file protected: the recovery window names the file, and the original is preserved in the recovery folder before replacement. Audio files are not removed.

Your personal account is for sign-in and licence checks in the app. You do not need an extra registration on this website. Your voice clips stay on your Mac; the account service handles account and licence data.

Your voice clips are stored locally on your Mac. Sign-in and licence checks use an account service. Local clip storage does not mean ROYVIRA processes no data.

Open File → Back up and restore. Stop recording and playback first and save open drafts. Create backup saves your library, Trash, board, shortcuts, settings and audio files in a .royvira-backup file. Sign-in, Keychain and diagnostic logs are not included. Keep the file private, preferably on another drive; the archive is not encrypted. Restoring replaces your clips and settings rather than merging them.

Create a backup on the old Mac, install ROYVIRA on the new Mac and restore it there. Sign in separately on the new Mac. After restoring, set up call audio again and check your audio devices, because a different Mac may offer different devices.

Quit ROYVIRA and remove the app from Applications. Your clips and settings remain in the local data folder ~/Library/Application Support/ROYVIRA; open the exact folder from Settings. To remove them too, first back up any clips you need, sign out in ROYVIRA, quit the app and move the explicitly selected data folder to Trash. Resolve a failed sign-out first; simply removing the app does not delete a Keychain entry and does not remove BlackHole; browser sessions and your server account are separate.

Open Contact & support and state your ROYVIRA account email and your request. Do not send passwords, sign-in codes or voice recordings. Support must verify account ownership; sending a request does not itself delete data. Signing out in the app only removes the locally stored account access, not your clips and not the server account.

Check your internet connection, cancel the browser sign-in and try again. Never share your sign-in code, not even with support.

Contact & support connects you with the team at GHQI d.o.o. For technical questions, include your app version, macOS version and calling app. Do not send passwords, sign-in codes or conversation recordings.